area rug cleaning


request area rug cleaning (please do not drop at our stores)

our process

Rug washing is a delicate art. Our process includes a wool-safe and low pH detergent mixed with cold water to wash your rug. Our wool-safe products ensure that your rug will be safe from fugitive dye bleed.

Our process includes:

  1. Inspection for inherent weak areas including areas that have been treated with store bought products, stains, tears, dry-rot, etc.

  2. Commercial pretreatment (dusting and vacuum).

  3. Full submersion wash (unless our technician has a different recommendation), including extra attention to heavy traffic areas and stains.

  4. Air dry without heat using air movers.

  5. Final vacuum and brush to ensure the fibers are restored to their original beauty.

  6. Roll em’ up and return!

We set out to provide the best service to our customers for both dry cleaning and area rug cleaning.  The following are some bullet points to give some additional information about what to expect from us.

  • We recommend annual cleaning of any high traffic area rug.  Biannual cleaning is recommended for lower traffic rugs.  We will follow up each year to make sure we do our part to ensure a long life for your area rugs.

  • Our detergents are green and completely environmentally friendly.

  • As with our dry cleaning service, we cannot guarantee total stain removal.  This is largely dependent on the elements. For example the nature of the stain, the length of time the stain has sat in the fabric, and what methods you have tried to remove the stain at home.

  • If your rug has not been routinely vacuumed, or has not been cleaned on normal basis, some ground in dirt may not fully extract during cleaning.

  • Pet stains – Vomit & Urine are tricky, and there is science to describe why.  As urine and vomit age they become more alkaline.  The alkalinity attacks the point at which a rug dye molecule attaches to the wool fiber. The first time water hits that spot, the dye comes loose and the spot looks like is has been bleached.  This is why any valuable area rug should be brought to us immediately after an incident.